Sales & Customer Service
“If you make a sale, you can make a living. If you make an investment of time and good service, you can make a fortune.”
Membership Sales for FitPros
Many fitness professionals are now expected to also sell memberships but lact the required skills. This course is specifically designed with fitpros in mind to ensure so you can maximise the potential of your entire team and increase prospect conversions.
Sales Manager Training
What makes a good sales person sadly does not make a good sales manager! This course helps new sales managers to establish performance indicators and manage the sales pipeline.
Membership Sales for Front of House
Designed for front of house teams who often place a strong focus on existing members and lack the skills required to facilitate prospecting and sales.
Customer Service Training
We all know the old adage, “look after your customers or someone else will” and in todays connected world this is more important than ever. This training is aimed at all customer facing staff in your facility with useful tools and techniques to ensure you move members up the ladder of loyalty.
Learn from an industry expert!
Suzi can communicate and engage your team using her own prior experience of her time working front of house in gyms and sport centres. Since then she has ammassed sales in the fitness sector in excess of €1 million euro.